Marnie's Resume

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    About Me

    I graduated from the University of MN, Duluth with a BA in Communication Studies. With a background working as an administrator at non-profit organizations, I make sure things get done. My primary career focus is in content management for large and small organizations.

    Where I do my best work

    Content & Project Management

    • Adobe Experience Manager
    • Asana
    • Salesforce
    • Salesforce Pardot
    • Peoplesoft CRM
    • WordPress
    • SharePoint
    • Blackboard LMS
    • Notion
    • Wix CMS

    Office, Documentation, Analytics & Design

    • Adobe Analytics
    • Quip
    • Microsoft Office 365
    • Microsoft Teams
    • Microsoft Excel
    • Google Workspace Tools
    • Figma
    • Mailchimp
    • Canva
    • Crazy Egg
    • Adobe Creative Suite

    Project Oriented Skills

    • Content Management
    • Technical Troubleshooting
    • Documentation & Training Material Development
    • User Acceptance Testing
    • Content Governance
    • Project Management
    • CMS Migration
    • Website Audits
    • Web Page Layout
    • Accessibility Testing
    • Choosing Appropriate Stock Photos
    • Organization & Filing

    Employment and Work History

    Digital Marketing & Content Management

    Strategic Education, Inc.

    Website - Strategic Education, Inc.
    Minneapolis, MN
    Contract Associate Web Producer - November, 2021 - October, 2022
    FTE Web Producer - October, 2022 - Present

    • Communicate with the business and marketing stakeholders regarding content changes, project complications, and deliverables
    • Responsible for implementing day-to-day web content changes across 1500+ landing pages in AEM through shared content and individual page management
    • Complete web page builds based on creative content and web components provided for 4 different websites
    • Maintain content standards by working with UX designers, developers, marketing managers, and account managers to improve websites
    • Communicate with teams to identify technical IT issues, marketing changes, and quality standards for the business as a whole
    • Responsible for upholding content standards
    • Update documentation to reflect work completed and enable tracking of pages and content
    • Creating and updating job aids with documentation on processes
    • Attend daily stand-up meetings with front-end and back-end development teams as authoring subject matter expert
    • Work with UX team and front-end and back-end development teams to test components in AEM
    • Add companies to PeopleSoft CRM and Salesforce to keep records up-to-date and accurate
    • Create and maintain two digital pattern libraries with brand strategy and  components for building pages for use by other teams for different brands within SEI
    • Collaborate with the data analysis team to create heat maps and use Adobe Analytics to develop reports on A/B tests performance
    • Identify bot activity in emails via Salesforce Pardot
    • Maintain spreadsheets with all partnerships within SEI
    • Maintain course lists on Blackboard LMS with all college and university partnerships with Sophia
    • Communicate with the LMS team to launch new courses offered within Sophia

    Client - Briarwood Consulting Services, LLC.

    Website - Briarwood Consulting Services LLC
    Hopkins, MN September 2019-September 2022

    • Use page builders BeaverBuilder, Elementor, & Divi to develop responsive WordPress themes
    • Redesign and redevelop websites with improved user-experience & accessibility
    • Utilize Notion to organize & manage tasks with others working on the same project

    Client - Moneyweave® Academy

    Website - Moneyweave Academy
    Hopkins, MN June 2021-September, 2022

    • Create pages to showcase content and perform the content management
    • Add the content for blogs to the  Word Press website
    • Find appropriate stock photos to be used for the website, blog posts, and social media needs

    Client-Minnesota Institute for Talented Youth

    Website - mity.org

    St. Paul, MN February 2020-May 2021

    • Collaborated on a website audit to create a responsive design that met ADA compliance
    • Redesigned and redeveloped the website to improve user experience
    • Managed maintenance and content updates on the website
    • Edited content for the website to ensure all the information is updated
    • Found age-appropriate photos to coordinate with different school programs

    Client-Minnesota Counseling Therapy

    Elk River, MN November, 2020-September, 2022

    • Prepared a website audit to create a more user-friendly and ADA compliant website
    • Execute weekly maintenance updates on 5 different websites build in WordPress
    • Edit and format content for websites & posts in Gutenberg Editor
    • Find and resize appropriate stock photos and optimize photos for the web

    Client - Animare Incorporated

    Edina/Hopkins, MN October 2019-June 2020

    • Updated the content & manage maintenance on 3 websites
    • Organized all new hire information into the Paylocity payroll system
    • Managed audience lists to be sent out through Mailchimp on a scheduled basis
    • Edited and resize photos for the websites

    Administration

    Interim Director - Lake Harriet Childcare Center

    Minneapolis, MN May 2019-July 2019

    • Managed all daily operations of the daycare center
    • Hired and trained a new employee
    • Managed a crisis with flooding in a classroom
    • Facilitated insurance changes, updates, and payments
    • Directed all staffing and ratios in classrooms
    • Reconciled and reviewed payments in Quickbooks

    Assistant Director - Lake Harriet Child Care Center

    Minneapolis, MN August 2017-September 2019

    • Provided customer service to current and prospective families
    • Communicated with parents via email, phone, and in-person daily
    • Scheduled and performed tours for prospective families and track enrollment
    • Redesigned and redeveloped website with improved user experience in a more user-friendly content management system
    • Ensured staff are up-to-date on training and required continued education
    • Organized and attended staff meetings, in-service continuing education training, as well as board meetings for the non-profit organization
    • Worked with Director to keep up-to-date with licensing, accreditation, policies, and procedures
    • Maintained that all classrooms are staffed accordingly and that all breaks are completed on time in accordance with D.H.S.
    • Managed invoices of tuition payments and deposited checks into the bank account
    • Tracked and ordered supply needs such as art supplies, instructional materials, furniture, snacks, and other items
    • Oversaw monthly order of meals for the cafeteria for all students at the center
    • Completed payroll for 15 employees biweekly

     

    My Education History

    University of Minnesota Duluth

    2006-2010

    Bachelor of Arts in Communications

    Charles University

    American Institute of Foreign Studies Program

    Prague, Czech Republic

    January 2010-May 2010

    Normandale Community College

    February 2020-August 2020

    CECT: Certification in Graphic Design & Web Design Software

    Continuing Education

    • Minneapolis Digital Summit 2017
    • Effective Communication with Difficult People
    • Improving Workplace Environment
    • Basic Sign Language Class
    • 2019 UXPA Minnesota World Usability Day Conference-Designing for the Future We Want
    • Over 1,700 Hours of continuing education on regulations, childhood development, communication, and First Aid/CPR
    Copyright © 2021