Marnie's Resume
About Me
I graduated from the University of MN, Duluth with a BA in Communication Studies. With a background working as an administrator at non-profit organizations, I make sure things get done. My primary career focus is in content management for large and small organizations.
Where I do my best work
Content & Project Management
- Adobe Experience Manager
- Asana
- Salesforce
- Salesforce Pardot
- Peoplesoft CRM
- WordPress
- SharePoint
- Blackboard LMS
- Notion
- Wix CMS
Office, Documentation, Analytics & Design
- Adobe Analytics
- Quip
- Microsoft Office 365
- Microsoft Teams
- Microsoft Excel
- Google Workspace Tools
- Figma
- Mailchimp
- Canva
- Crazy Egg
- Adobe Creative Suite
Project Oriented Skills
- Content Management
- Technical Troubleshooting
- Documentation & Training Material Development
- User Acceptance Testing
- Content Governance
- Project Management
- CMS Migration
- Website Audits
- Web Page Layout
- Accessibility Testing
- Choosing Appropriate Stock Photos
- Organization & Filing
Employment and Work History
Digital Marketing & Content Management
Strategic Education, Inc.
Website - Strategic Education, Inc.
Minneapolis, MN
Contract Associate Web Producer - November, 2021 - October, 2022
FTE Web Producer - October, 2022 - Present
- Communicate with the business and marketing stakeholders regarding content changes, project complications, and deliverables
- Responsible for implementing day-to-day web content changes across 1500+ landing pages in AEM through shared content and individual page management
- Complete web page builds based on creative content and web components provided for 4 different websites
- Maintain content standards by working with UX designers, developers, marketing managers, and account managers to improve websites
- Communicate with teams to identify technical IT issues, marketing changes, and quality standards for the business as a whole
- Responsible for upholding content standards
- Update documentation to reflect work completed and enable tracking of pages and content
- Creating and updating job aids with documentation on processes
- Attend daily stand-up meetings with front-end and back-end development teams as authoring subject matter expert
- Work with UX team and front-end and back-end development teams to test components in AEM
- Add companies to PeopleSoft CRM and Salesforce to keep records up-to-date and accurate
- Create and maintain two digital pattern libraries with brand strategy and components for building pages for use by other teams for different brands within SEI
- Collaborate with the data analysis team to create heat maps and use Adobe Analytics to develop reports on A/B tests performance
- Identify bot activity in emails via Salesforce Pardot
- Maintain spreadsheets with all partnerships within SEI
- Maintain course lists on Blackboard LMS with all college and university partnerships with Sophia
- Communicate with the LMS team to launch new courses offered within Sophia
Client - Briarwood Consulting Services, LLC.
Website - Briarwood Consulting Services LLC
Hopkins, MN September 2019-September 2022
- Use page builders BeaverBuilder, Elementor, & Divi to develop responsive WordPress themes
- Redesign and redevelop websites with improved user-experience & accessibility
- Utilize Notion to organize & manage tasks with others working on the same project
Client - Moneyweave® Academy
Website - Moneyweave Academy
Hopkins, MN June 2021-September, 2022
- Create pages to showcase content and perform the content management
- Add the content for blogs to the Word Press website
- Find appropriate stock photos to be used for the website, blog posts, and social media needs
Client-Minnesota Institute for Talented Youth
Website - mity.org
St. Paul, MN February 2020-May 2021
- Collaborated on a website audit to create a responsive design that met ADA compliance
- Redesigned and redeveloped the website to improve user experience
- Managed maintenance and content updates on the website
- Edited content for the website to ensure all the information is updated
- Found age-appropriate photos to coordinate with different school programs
Client-Minnesota Counseling Therapy
Elk River, MN November, 2020-September, 2022
- Prepared a website audit to create a more user-friendly and ADA compliant website
- Execute weekly maintenance updates on 5 different websites build in WordPress
- Edit and format content for websites & posts in Gutenberg Editor
- Find and resize appropriate stock photos and optimize photos for the web
Client - Animare Incorporated
Edina/Hopkins, MN October 2019-June 2020
- Updated the content & manage maintenance on 3 websites
- Organized all new hire information into the Paylocity payroll system
- Managed audience lists to be sent out through Mailchimp on a scheduled basis
- Edited and resize photos for the websites
Administration
Interim Director - Lake Harriet Childcare Center
Minneapolis, MN May 2019-July 2019
- Managed all daily operations of the daycare center
- Hired and trained a new employee
- Managed a crisis with flooding in a classroom
- Facilitated insurance changes, updates, and payments
- Directed all staffing and ratios in classrooms
- Reconciled and reviewed payments in Quickbooks
Assistant Director - Lake Harriet Child Care Center
Minneapolis, MN August 2017-September 2019
- Provided customer service to current and prospective families
- Communicated with parents via email, phone, and in-person daily
- Scheduled and performed tours for prospective families and track enrollment
- Redesigned and redeveloped website with improved user experience in a more user-friendly content management system
- Ensured staff are up-to-date on training and required continued education
- Organized and attended staff meetings, in-service continuing education training, as well as board meetings for the non-profit organization
- Worked with Director to keep up-to-date with licensing, accreditation, policies, and procedures
- Maintained that all classrooms are staffed accordingly and that all breaks are completed on time in accordance with D.H.S.
- Managed invoices of tuition payments and deposited checks into the bank account
- Tracked and ordered supply needs such as art supplies, instructional materials, furniture, snacks, and other items
- Oversaw monthly order of meals for the cafeteria for all students at the center
- Completed payroll for 15 employees biweekly
My Education History
University of Minnesota Duluth
2006-2010
Bachelor of Arts in Communications
Charles University
American Institute of Foreign Studies Program
Prague, Czech Republic
January 2010-May 2010
Normandale Community College
February 2020-August 2020
CECT: Certification in Graphic Design & Web Design Software
Continuing Education
- Minneapolis Digital Summit 2017
- Effective Communication with Difficult People
- Improving Workplace Environment
- Basic Sign Language Class
- 2019 UXPA Minnesota World Usability Day Conference-Designing for the Future We Want
- Over 1,700 Hours of continuing education on regulations, childhood development, communication, and First Aid/CPR